Billing and Payment Policy

At Bright Kids Guide, we strive to make your shopping experience smooth, secure, and flexible. This Payment Policy outlines the accepted payment methods, processing procedures, and related information regarding your purchase.

Accepted Payment Methods

We accept a variety of secure and trusted payment options to accommodate your preferences:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed through encrypted and PCI-compliant platforms to ensure your personal and financial data remains safe.

Currency

All transactions are processed in United States Dollars (USD). If you're shopping from outside the U.S., your bank or payment provider may apply currency conversion fees or international transaction charges. Please consult with your provider for details.

Order Processing

  • Your payment will be authorized and charged at the time of purchase.
  • Orders are not confirmed or fulfilled until full payment has been successfully processed.
  • You will receive an email confirmation with your order details upon successful payment.

Failed or Declined Transactions

If your payment is declined, please check:

  • That all billing information is entered correctly
  • That your card is active and has sufficient funds
  • With your bank or provider regarding any restrictions

If the issue persists, feel free to contact our support team at hello@brightkidsguide.com for assistance.

Security & Fraud Protection

To protect against fraud and unauthorized use, all transactions are monitored and verified by our payment processors. We reserve the right to cancel any order that is flagged as suspicious or violates our terms of service.

Taxes

Applicable taxes are calculated at checkout based on your shipping location and local tax laws. Customers are responsible for any additional import duties, customs fees, or VAT required by their country for international orders.

Get In Touch

If you have any questions or concerns regarding a payment or charge, please contact us at:

Trade Name: Bright Kids Guide
Phone: +1 856-376-1599
Email: hello@brightkidsguide.com
Address: 2525 Elm Street, Unit 2502, Dallas, TX 75226, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)